PRIVACY POLICY

At Wakku, led by EUGENIA MACHADO PIZZI, we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data, and LAW 34/2002, of July 11, Services of the Information Society and electronic commerce (hereinafter, “LSSI”), EUGENIA MACHADO PIZZI informs the user who, as data controller, will incorporate the personal data provided by users in an automated file.

Our commitment begins by explaining the following:

Your data is collected so that the user experience improves, according to your interests and needs. We are transparent about what data we collect about you and why we do so. Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will request your consent. We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them. Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the treatment of your data, consult the different sections of the privacy policy that are found below:Who is responsible for the processing of your personal data?

Identity: EUGENIA MACHADO PIZZI

Registered office: C/ RONDA GUINARDO 54 7-4

CIF No.: Y5429241J

Email: emachado@wakkuhub.com

EUGENIA MACHADO PIZZI has designated a Data Protection Officer or an internal contact person within its organization. If you wish to make a query regarding the processing of your personal data, you can contact him by email at emachado@wakkuhub.com

 

What personal data do we collect?

The personal data that the user can provide:

Name, address and date of birth.

Telephone number and email address.

Location.

Information regarding payments and returns.

IP address, date and time you accessed our services, internet browser you use and data about the device’s operating system.

Any other information or data you choose to share with us.

In some cases, the completion of the registration form is mandatory to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

 

Why and for what do we treat your data?

At Wakku, led by EUGENIA MACHADO PIZZI, we process the information provided by interested persons for the following purposes:

Manage orders or contract any of our services, either online or in physical stores.

Manage the sending of the information that you request.

Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic evaluations, obtaining profiles and customer segmentation tasks in order to personalize the treatment according to their characteristics and needs and improve the customer’s online experience.

Develop and manage contests, raffles or other promotional activities that may be organized. In some cases it will be necessary to provide information to the Authorities or third-party companies for audit reasons, as well as to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Registry of Treatment Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

 

What is the legitimacy for the treatment of your data?

The treatment of your data can be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.

Legitimate interest for the treatment of data of our